Underwriting Support Technician

About the Role

Ardonagh Specialty is looking for an Underwriting Support Technician to join our collaborative and fast-moving London team. This role offers exposure to top-tier underwriters, international clients, and a culture that values flexibility, learning, and inclusion. If you enjoy precision, multitasking, and making a direct impact in underwriting operations—this could be the ideal fit for you.

Key Responsibilities

• Assist in-house underwriters with administrative and technical tasks

• Produce and release quote slips and binding documentation for approval

• Track renewals and premiums

• Review correspondence and support preparation of underwriting data for capacity providers

• Complete risk summary sheets and ensure timely processing

• Liaise with clients, insurers, and team members to resolve queries professionally

• Aid with invoices, credit and debit notes, FATCA statements, and premium tracking

• Follow up with clients for outstanding premium and underwriting items

• Create slip endorsements and calculate Additional/Return Premiums

• Maintain Equinox Terms of Business agreements

• Keep accurate records and ensure legal, regulatory, and market compliance

What We’re Looking For

Skills and Experience:

• Experience in underwriting support or insurance operations preferred

• Strong communication and interpersonal skills

• Excellent attention to detail and time management

• Familiarity with UK regulatory insurance requirements

• Knowledge of North American policy wordings (advantageous)

• Proficient in Microsoft Word, Excel, and internal systems like Plus and Price Forbes

Professional Competencies:

• Strong teamwork ethic

• Ability to handle pressure and deadlines

• High standards of professional integrity, accuracy, and confidentiality

• Client-focused with a strong service orientation

• Commitment to continuous learning and compliance

What We Offer

• Competitive salary and annual group bonus scheme

• Employer pension contribution (10%) with employee contribution (5%)

• Generous annual leave

• Life assurance (4x salary) and income protection

• Private medical insurance

• Access to wellbeing programmes and employee discounts (gyms, supermarkets, restaurants, healthcare)

• Study support and apprenticeships

• Social events, sports teams, and annual Spotlight Awards

• Flexible work culture with a strong focus on inclusion and growth

Our Interview Process

1. Submit your CV highlighting relevant experience

2. Introductory call with our Talent Acquisition team

3. 1-hour interview with Hiring Manager and team (via Teams or in-person)

4. Second-stage interview (if required)

5. Offer or feedback provided promptly

We value transparency and speed in our hiring process.

Diversity, Inclusion and Accessibility

At Ardonagh Specialty, we are committed to building an inclusive workplace where every voice is heard. If you do not meet every requirement, we still encourage you to apply—you may be a great fit for this or future opportunities. Let us know if you need any reasonable adjustments throughout the recruitment process.