Job Description
BayCare is actively seeking a dedicated and compassionate Urgent Care Representative – Countryside to join our growing team in Clearwater, FL. If you’re passionate about delivering excellent patient service and thrive in a fast-paced, people-centered environment, this is your opportunity to shine. As an Urgent Care Representative – Countryside, you’ll be the first point of contact for patients and families, ensuring a smooth and welcoming experience at one of Tampa Bay’s leading healthcare providers.
Position Details
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Location: Clearwater, FL (Countryside)
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Status: Full-Time (non-exempt)
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Shifts: 12-hour shifts (8:00 AM to 8:00 PM Mon–Fri, 9:00 AM to 6:00 PM Sat–Sun or until last patient)
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Schedule: Two days on, two days off, including every other weekend (Weekend Differential may apply)
Key Responsibilities of Urgent Care Representative – Countryside
As an Urgent Care Representative – Countryside, you will:
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Accurately obtain patient and client information
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Manage timely and precise patient registrations
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Collect, post, and reconcile charges and payments
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Work efficiently across multiple systems simultaneously
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Answer patient and client inquiries professionally
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Distribute records and medical information appropriately
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Perform additional front desk and administrative duties as needed
Benefits
BayCare is proud to offer a supportive work environment and outstanding benefits:
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Comprehensive Health, Dental, and Vision Coverage
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Paid Time Off and Holiday Pay
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Tuition Reimbursement
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401k Match with Additional Annual Contributions
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Performance Appraisals & Team Bonus Awards
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Community Discounts & Employee Perks
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And the opportunity to be part of an amazing team!
Qualifications
Education:
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High School Diploma or equivalent
Experience:
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Minimum 6 months in healthcare OR 6 months in customer service
About BayCare
BayCare is a not-for-profit, community-owned healthcare system serving the Tampa Bay and central Florida regions through 16 hospitals and 175+ outpatient locations. We’re dedicated to delivering high-quality, compassionate care while setting the standard for patient-first services.