About the Role
We are currently seeking a highly organised and motivated Assistant Patient Pathway Administrator to support clinical and administrative teams at Churchill Hospital. As part of Oxford University Hospitals NHS Foundation Trust, you’ll play a key role in enhancing patient care through efficient administration and data management.
This is a 3-month temporary role ideal for candidates who want to gain NHS experience and contribute to patient care in a fast-paced, professional environment.
Your Key Responsibilities
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Provide administrative support to clinical staff, including consultants
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Manage incoming calls and emails from patients, relatives, and GPs
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Use transcription software to produce accurate medical correspondence
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File, manage, and track patient records and clinical documentation (EPR)
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Support appointment bookings via e-Referral system (ERS)
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Maintain high data quality, ensuring timely updates and error correction
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Liaise with internal departments and external organisations for patient care continuity
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Respond to PALS queries and assist in complaint resolution
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Deputise for the Patient Pathway Administrator when required
Skills & Experience Required
Essential:
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Experience working with the public in a professional setting
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Strong verbal and written communication skills
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Organised, self-motivated, and able to prioritise workload
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Comfortable working under pressure in busy clinical environments
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IT literate, with experience in Microsoft Office applications
Desirable:
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Previous NHS or healthcare admin experience
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Familiarity with the Electronic Patient Record System (EPR)
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Experience handling sensitive information within Data Protection regulations
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Prior work with clinical correspondence and booking systems
What You’ll Gain
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First-hand experience in the UK healthcare system
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Exposure to NHS standards, systems, and administrative workflows
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Teamwork and communication skills in a healthcare environment
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Development opportunities within one of the UK’s leading NHS Trusts
NHS Professionals Benefits
As a Bank Member with NHS Professionals, you’ll also enjoy:
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Weekly pay – work this week, get paid next
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Flexible shift options and long-term placements
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Access to the “My Bank” portal for real-time shift booking
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Stakeholder pension scheme
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Accrued holiday pay
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24/7 support line and wellbeing resources
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Access to training and development tools
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Ability to work across neighbouring NHS Trusts
About NHS Professionals
NHS Professionals is the UK’s leading provider of flexible workforce services to the NHS. We help dedicated individuals build rewarding NHS careers with access to training, development, and greater control over work-life balance.
We’re proud to be an equal opportunities organisation and strongly encourage applicants from diverse backgrounds to apply.
Apply Today
If you’re ready to make a difference and gain NHS experience with a world-class Trust, apply now for the Assistant Patient Pathway Administrator role in Oxford.
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