Are you passionate about customer support and technology? This Veterinary Support Specialist job offers the chance to provide top-quality assistance to veterinary clients while working remotely. As a Veterinary Support Specialist, you’ll handle phone, email, and chat inquiries, troubleshoot technical issues, and ensure customer satisfaction. With competitive pay, benefits, and a collaborative team culture, this Veterinary Support Specialist job is perfect for candidates who enjoy problem-solving, multitasking, and helping others succeed.
Why Choose a Veterinary Support Specialist Job?
As a Veterinary Support Specialist, you’ll play a vital role in:
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Responding to customer requests through phone, email, and chat.
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Troubleshooting technical issues using updates, diagnostic tools, and FAQs.
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Tracking and resolving escalated issues to meet service level expectations.
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Maintaining strong communication and building positive customer relationships.
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Growing your technical expertise through ongoing training and development.
Key Responsibilities of the Veterinary Support Specialist Job
Your daily tasks will include:
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Providing professional, timely resolutions to customer issues.
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Following department processes and escalating complex cases when needed.
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Maintaining accurate documentation of requests and solutions.
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Assisting customers with software, system updates, and technical challenges.
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Collaborating with peers and management to ensure customer success.
Qualifications for the Veterinary Support Specialist Job
To thrive in this role, you should have:
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High School Diploma or equivalent (Associate’s Degree preferred).
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Strong customer service orientation with excellent communication skills.
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Ability to multitask, stay organized, and prioritize tasks.
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Technical skills and quick learning ability for software and systems.
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Contact center or tech support experience is a plus.
Build Your Career as a Veterinary Support Specialist
This role offers competitive pay starting at $17.76/hr with benefits, flexible scheduling, and growth opportunities. By joining as a Veterinary Support Specialist, you’ll be part of a supportive environment where problem-solving, teamwork, and customer care come together to make a difference in veterinary services.