Looking to grow your career in healthcare support while working from home? Join a leading healthcare services team as a Healthcare Call Center Representative and play a vital role in connecting patients with the care they need. This seasonal opportunity offers valuable experience in a fast-paced environment, flexible remote work, and the chance to make a real difference in improving patient access to care. As a Healthcare Call Center Representative, you’ll handle patient interactions, process insurance information, and ensure seamless communication between patients, providers, and payers.
Why Become a Healthcare Call Center Representative?
As a Healthcare Call Center Representative, you’ll earn $18.00 per hour while gaining hands-on experience in a high-volume healthcare project. This role is perfect if you want to contribute to patient care without being in a clinical setting. You’ll enjoy the flexibility of working from home while being part of a supportive, collaborative team.
Other benefits include:
-
Seasonal role with a defined start and end date.
-
Direct impact on patient care access.
-
Opportunity to learn healthcare systems, insurance processes, and reimbursement practices.
Key Responsibilities of a Healthcare Call Center Representative
-
Manage inbound and outbound calls with patients, providers, and payers.
-
Collect and review patient insurance details according to established procedures.
-
Accurately input data into internal systems while maintaining strict confidentiality.
-
Provide timely, professional support to teammates and external partners.
-
Spot and report reimbursement issues or delays to management.
Qualifications for a Healthcare Call Center Representative
-
High School Diploma or equivalent.
-
At least 1 year of experience in healthcare, pharmacy, call center, or insurance-related roles.
-
Ability to work effectively in a remote environment.
-
Strong computer proficiency, including Microsoft Office (Excel, Word, Outlook).
Preferred Qualifications for a Healthcare Call Center Representative
-
Previous experience with multi-hub projects or Annual Reverification initiatives.
-
Knowledge of Medicare, Medicaid, or co-pay assistance programs.
Equal Opportunity Commitment
We believe in creating a fair, inclusive, and secure hiring environment for all candidates. This employer values diversity and provides equal employment opportunities regardless of background. Our role is to connect exceptional talent with trusted employers — ensuring transparency and fairness throughout the hiring process.