Job Title: Volunteer and Training Coordinator (Part-Time)
Organisation: PEGS (Parental Education Growth Support)
Location: Shrewsbury (Office-based with frequent travel across the UK)
Salary: £13.50 per hour (rising to £14.50 after probation)
Hours: 25 hours per week
Contract Type: Fixed-term until July 2028 (National Lottery Funded)
Application Deadline: 13 June 2025
Expected Start Date: 1 July 2025
Work Mode: Hybrid (Office + Travel)
Job Description
About PEGS
PEGS (Parental Education Growth Support) is a lived-experience-led, trauma-informed charity that supports parents, carers, and professionals impacted by Child to Parent Abuse (CPA). Our mission is to raise awareness, drive systemic change, and provide practical support and training nationwide.
Role Overview
We are seeking a proactive and passionate Volunteer and Training Coordinator to join our growing team. This dual-focused role is responsible for both developing and managing a structured volunteer programme and designing and delivering CPD-accredited training for internal and external audiences. This role plays a key part in how PEGS engages communities, supports its volunteers, and educates professionals across sectors such as education, health, and social care.
Key Responsibilities
Volunteer Programme Coordination
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Develop and maintain volunteer roles, contracts, and a structured volunteer framework
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Plan and host recruitment campaigns, induction sessions, and volunteer onboarding
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Manage volunteer schedules, maintain regular communication, and conduct supervision
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Organise recognition initiatives and provide continuous support and feedback
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Maintain up-to-date documentation including handbooks, evaluation forms, and reports
Training Delivery and Development
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Design, update, and deliver CPD-accredited training content aligned with PEGS’ values
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Tailor training to suit various sectors and audience needs (e.g. social care, education)
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Use participant feedback to continuously improve training materials and methodology
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Facilitate training through in-person sessions, online platforms, workshops, and conferences
Person Specification
Essential Criteria
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Minimum 2 years’ experience delivering training to volunteers or professionals
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Minimum 2 years’ experience working with or coordinating volunteers
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Strong facilitation, public speaking, and presentation skills
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Sound understanding of trauma-informed practices and safeguarding
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UK driving licence and access to a vehicle (essential due to travel requirements)
Desirable Criteria
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Knowledge of the charity/voluntary sector
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Experience working with people with lived experience
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Familiarity with co-production approaches and inclusive training design
Benefits
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Flexible and hybrid working options
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Mileage allowance and reimbursement for travel-related accommodation/expenses
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Health Cash Plan (Paycare) after probation
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Two annual wellbeing days
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Birthday off after one year of service
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Casual dress and supportive, inclusive work culture
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Opportunities for CPD and further training
Interview Process
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Stage 1: Interview with PEGS’ Director and HR (Week of 23 May 2025)
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Stage 2: Presentation preparation task (brief provided to shortlisted applicants)
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Stage 3: Final interview with presentation delivery to Director and Service Manager
Diversity & Inclusion
PEGS actively encourages applications from individuals with lived experience of Child to Parent Abuse or any other form of family abuse. We are committed to building a diverse, inclusive team and strongly welcome applications from underrepresented communities within the charity sector.
All applications will be considered fairly and assessed based on merit and suitability.
How to Apply
Submit your CV and cover letter via Indeed, detailing your suitability for the role and addressing the essential criteria.
Additional Information
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Job Type: Part-time, Fixed-term (36 months)
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Pay: £13.50–£14.50 per hour
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Schedule: Monday to Friday
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Travel: 50% (UK-wide travel required)
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Work Location: Hybrid – based in Shrewsbury, SY3 5AL
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