Company Overview

After many wonderful years at Club Med (co-founded by the Trigano family), in 2008, Serge Trigano launched Mama Shelter in partnership with his sons Jérémie and Benjamin. From the outset, they wanted to offer their customers an enjoyable environment and exceptional service at an affordable price. They have based themselves in the cities they love, in districts that tell a story. Focusing solely on such cherished locations has enabled the founders of Mama Shelter to express their ideal of an unusual, eccentric and unique place. More than rooms and restaurants, the Mama Shelter hotels have an energy, a vibrancy; they are true urban refuges, not just aesthetic and modern, but also popular, welcoming and sexy. The Paris East hotel was followed by hotels in Marseille, then Lyon, Bordeaux, Los Angeles, Rio de Janeiro, Prague, Belgrade, Toulouse, Lille, London, Paris West, Luxembourg, Rome, Lisbon, Paris La Défense and Rennes. Future establishments are currently planned for Dijon, Dubai along with many other places. In 2014, the international hotel chain Accor joined forces with Mama Shelter to extend this concept and welcome travellers from all over the world. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of entrepreneurial brands. Ennismore is a joint venture with Accor founded in 2021.

About the job

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we’re all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our Commitment To Diversity And Inclusion

Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

What we are looking for…

Do you have what it takes to be a Waiter/Waitress in our London hot spot ?, we have an exciting opportunity to join our F&B Team at Mama London, If you have experience working in a fast paced premium restaurant and your guest satisfaction means everything to you , then this role could be just what you are looking for.

Qualifications

Work closely with the restaurant team to ensure a smooth and effective service from breakfast to dinner
Excellent interpersonal and communication skills
Team player
Keen to continue learning and progress within the industry
Enjoys working with front facing guests
Can think quickly on there feet

Additional Information

What’s in it for you…

A competitive salary and extra benefits package!
28 days holiday (including bank holidays) + pension scheme.
A Health Cash Back Plan to claim money back and gain access to support for your physical wellbeing, private medical, dental and optical support .
Enjoy a free night at Mama London and a meal for two in completion of probationary period.
Goes without saying, but we’ll feed you during your shift.
Up to 50% off rooms globally across the Accor, Ennismore and Mama Hotels for you and your nearest and dearest globally
30% of food and drinks for you to enjoy at any of our Ennismore locations
From completing two years service gain an extra days holiday for each years completion caped at 32 days
A fantastic Training program to get you settled into the business and progress through the ranks of the business
Regular team get togethers, bi-annual parties – Mama knows how to have a good time!
A brilliant place to work which encourages a family and friendly atmosphere

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Waiter/Waitress

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