Job Description
We’re looking for a friendly, reliable Warehouse Assistant to join our dedicated team at Dobbies. As a Warehouse Assistant, you’ll play a key role in supporting store operations, ensuring seamless stock management, and delivering an exceptional experience for every customer. From handling deliveries to maintaining high warehouse standards, this is a fantastic opportunity to gain hands-on experience in a fast-paced retail environment while working with passionate, garden-loving colleagues.
Responsibilities of a Warehouse Assistant
Key Responsibilities for Warehouse Assistant
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Deliver excellent customer service, supporting transactions and queries in the store
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Assist with booking, receiving, and organizing deliveries while maintaining warehouse standards
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Care for store equipment and ensure it’s well-maintained
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Work closely with your team to uphold cleanliness and upkeep across all areas
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Support other store duties such as stock management, till operation, cash handling, and restaurant service when required
Skills & Qualities Required for Warehouse Assistant
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Passion for customer service with a positive, can-do attitude
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Experience in retail operations and understanding of stock systems preferred
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A relevant forklift license would be a bonus
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Strong teamwork skills, with the ability to build relationships and celebrate team success
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Reliable, punctual, and eager to learn new skills
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Ability to work effectively in a busy, fast-paced environment
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Demonstrate Dobbies’ core values of teamwork, positivity, and making it work for the customer
Benefits for Warehouse Assistant
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Generous annual leave with flexible holiday usage
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Up to 50% off in-store Restaurants, 25% off Garden Centre, and 10% off food halls
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Wagestream financial support – access earnings early and get financial advice
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Access to Retail Trust services – free counselling, a virtual GP, and wellbeing tools
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Ongoing development through the Dobbies Academy and internal training programmes
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Join a thriving, diverse, and supportive team environment
About Dobbies
Founded in 1865, Dobbies is the UK’s largest garden centre retailer with stores nationwide. Renowned for our passion for horticulture, we offer quality products, expert advice, and welcoming cafés in every location. Our commitment to gardens and outdoor living is at the heart of everything we do.