Company Overview
Established in 1985, Patterson started as a single office specializing in brokering trucks for hauling perishable goods. In the 1990s, the company expanded into non-perishable transportation, paving the way for significant growth. Today, Patterson is a recognized leader in comprehensive supply chain solutions.
With a strong presence in both perishable and non-perishable markets, Patterson provides transportation management for thousands of customers each year. Every shipment is handled with the utmost care, ensuring on-time delivery and exceptional condition upon arrival.
Patterson specializes in a range of transportation services, including:
- Full Truckload (FTL) & Less Than Truckload (LTL)
- Expedited Shipping
- Refrigerated Transport
- Flatbed Transport
- Dry Van Transport
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Job Responsibilities
To successfully perform this role, an employee must be able to complete all essential tasks efficiently, with or without reasonable accommodation. If accommodations are needed, employees should notify Human Resources or their direct manager.
Inventory Control
- Conduct cycle counts using computer-generated reports to track product inventory.
- Audit product locations to verify item accuracy, count, and expiration dates.
- Identify and resolve inventory errors.
- Set up and adjust storage locations as needed.
- Investigate inventory discrepancies and update records accordingly.
- Review and correct customer invoices when inventory is unavailable.
- Report product inconsistencies such as incorrect packaging, shortages, or damages to the Supervisor.
- Maintain organized fulfillment center aisles and proper storage integrity.
- Ensure compliance with regulatory requirements, including DEA, OSHA, FDA, EPA, and BoP guidelines.
Replenishment
- Evaluate restock settings in the computer system for accuracy.
- Verify product labels before placing transferred inventory into pick locations.
- Conduct cycle counts to ensure on-hand inventory aligns with reports.
Overstock & Damaged Products
- Update overstock location labels to reflect quantity adjustments.
- Communicate with vendors and procurement teams to resolve discrepancies.
- Coordinate with the vendor returns team to process return purchase orders.
- Update the warehouse management system with issue statuses.
- Monitor discrepancy resolution timelines for prompt action.
- Determine proper disposal or donation of damaged products per company policy.
- Alert the Supervisor of any product issues such as incorrect counts, damages, or shortages.
Returns
- Process merchandise returns from customers and vendors.
- Collaborate with Sales Representatives to ensure proper return handling.
- Work with Sales Managers and Vendor Returns teams to facilitate vendor reimbursements when necessary.
Additional Responsibilities
In addition to essential functions, employees may also:
- Conduct business in compliance with Patterson Companies’ Code of Ethics.
- Align with the company’s Purpose, Vision, and Values.
- Operate assigned warehouse equipment and machinery.
- Meet or exceed assigned performance metrics and KPIs.
- Maintain a clean, safe, and organized warehouse.
- Follow proper handling procedures for hazardous materials, pesticides, and prescription drugs.
- Adhere to all company safety guidelines and regulatory procedures.
- Perform other assigned tasks as needed.
Qualifications & Skills
- High school diploma or GED preferred.
- Strong PC and keyboarding skills, with proficiency in MS Office (Excel, Word, Email).
- Ability to read, write, and perform basic math.
- Strong problem-solving abilities.
- Ability to meet productivity goals and deadlines.
Work Conditions & Physical Requirements
Equipment Used
- General warehouse and office equipment.
- MS Office, shipping, and proprietary inventory management software.
- Potential operation of forklifts, including sit-down, cherry pickers, and Joey forklifts (training and certification may be required).
Physical Requirements
- Frequent movement, including walking, bending, and reaching (approximately 75% of the time).
- Ability to lift and carry up to 55 pounds independently and up to 100 pounds as a team lift.
- Frequent grasping, stooping, and bending in confined spaces.
- Occasional use of ladders for accessing inventory.
- Exposure to dust and warehouse environments.
Work Schedule & Travel
- No travel required.
- On-call availability is not required.
Compensation
- The pay range for this role is $17.88 – $21.92 per hour, with the final offer based on location, experience, and skills.
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