Warehouse Ecommerce Assistant

Job Type: Full Time
Job Location: England
Salary: £12.30/hr
Company Name: Pacifica

Job Description

If you’re searching for a hands-on, detail-focused role, this Warehouse Ecommerce Assistant position could be ideal for you. Based at Pacifica Group’s Distribution Warehouse in Washington, you’ll support the day-to-day ecommerce operations for spare parts, ensuring smooth order processing, customer communication, and high-quality product listings. As a Warehouse Ecommerce Assistant, you’ll play a key role in product photography, dispatch, and inventory control within a growing, supportive business.

 Key Responsibilities for a Warehouse Ecommerce Assistant

Main Duties Include:

  • Photograph individual spare parts, capturing clear, high-quality images

  • Label and catalogue images with accurate product details and SKU numbers

  • Manage product photos ready for online upload

  • Monitor and respond to customer emails within 24 hours

  • Oversee dispatch and returns of parts sold online

  • Ensure compliance with site Health & Safety procedures

  • Support management with additional tasks as required

 Experience & Skills Required for a Warehouse Ecommerce Assistant

The Ideal Candidate Will Have:

  • Ecommerce experience preferred

  • Strong attention to detail and organisational skills

  • Confidence using Excel and Word

  • Effective communication skills, written and verbal

  • Ability to manage multiple priorities and meet deadlines

  • Problem-solving mindset and proactive attitude

  • Own camera desirable, but not essential

 Why Work as a Warehouse Ecommerce Assistant at Pacifica Group?

This role offers consistent hours (Monday–Friday, 37.5 per week) at £12.30 per hour, alongside a supportive, friendly workplace. Join the UK’s largest domestic appliance services provider and enjoy a stable, rewarding job in a fast-paced environment with future development opportunities.

Location: Pacifica Group Distribution Warehouse, 1 Monument Park, Pattinson Industrial Estate, Washington, Tyne & Wear, NE38 8QU


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